Make sure you downloaded and install the latest version of 1DCutX only from our website: Click Here to Download and Install 1DCutX
If you installed 64-bit version of 1DCutX and it does not show up in your Excel, please un-install 64-bit version of 1DCutX, download and install 32-bit version of 1DCutX: 1DCutX.zip
If you got an error during the installation of 1DCutX first make sure you run it as administrator (right mouse click on the setup.exe and select "run as administrator").
If the installation went without any errors, but you don’t see 1DCutX in the Excel menu then you need to repair the Excel from the Control Panel (Control Panel->Programs->Programs and Features).
Please follow the steps:
a) Un-install 1DCutX from the Control Panel.
b) Click on Microsoft Office in the Control Panel and select "Change".
c) Select "Repair" option and wait until it finishes.
d) Reboot your computer.
e) Install 1DCutX as administrator (right mouse click on the setup.exe and select "run as administrator").
If 1DCutX is not loaded please try the following:
1. Make sure you closed ALL instances of Microsoft Excel.
2. The Antivirus on the system may be blocking the Add-In load.
Run latest updates for the Antivirus and re-install of 1DCutX.
If this doesn’t help, disable the Antivirus program completely and retry.
Sometimes the Antivirus software also installs additional Office add-in,
you may need to disable these additionally by running through the Antivirus control panel (Settings).
1. Run Microsoft Excel as administrator (right mouse click on the Excel shortcut/icon and select "run as administrator").
2. On the File menu, click Options.
3. On the left side, select Add-Ins.
4. On the bottom part of the main window select Manage: COM Add-Ins from the dropbox.
5. Press Go... button. The new window will pop-up.
6. Select the check box next to the disabled 1DCutX add-in and click OK.